Setting Up Out of Office Messages

Introduction: This manual will guide you through setting up an automatic out of office (vacation) message in Roundcube webmail. When enabled, this feature will automatically reply to incoming emails with your custom message while you're away.

1Access Your Webmail

Open your web browser and navigate to one of these addresses:
- https://webmail.webtic.net (primary)
- https://mail.webtic.net (alternative - redirects to the same location)
Enter your username and password in the login form
Click the LOGIN button

The Roundcube webmail login screen

2Navigate to Filter Settings

Once logged in, you'll need to access the filter settings:

Click on Settings in the left sidebar menu
Click on Filters from the settings menu
Click the Create button (with the + icon) in the top right area

Navigate through Settings → Filters → Create

3Configure Your Out of Office Filter

Now you'll set up the actual out of office message with the following settings:

Basic Filter Settings

Filter name: Enter a descriptive name (e.g., "Vacation", "Out of Office") - this is for your own reference only
Filter enabled: Make sure the toggle switch is turned ON (blue)
Scope: Select "all messages" from the dropdown

Action Settings

Actions: Select "Reply with message" from the dropdown

Message Content

Message body: Enter your out of office message. Example:

I am out of the office until the good times are back.

Best of luck,
John Smith

Message subject: Enter the subject line (e.g., "Out of office")

Advanced Settings

Reply sender address: Leave this field empty (the system will use your default address automatically)
My e-mail addresses:
- Enter your email address manually, OR
- Click "Fill with all my addresses" for automatic population (recommended)
How often send messages:
- Choose 1, 2, or 3 days
- If you set this to 3 days, someone who sends you multiple emails every day will receive 1 auto-reply every 3 days

Save Your Settings

Click the blue Save button to activate your out of office message

Complete filter configuration screen

4Managing Multiple Email Addresses (Advanced)

If you receive emails at multiple addresses (e.g., same name with different domains like .com and .net), you'll want to ensure your out of office message works for all of them.

Adding Multiple Addresses

In the "My e-mail addresses" section, you can add multiple email addresses
Press the Enter key after each address to add a new row
Each address will appear in its own field with a delete button (trash icon)

Example showing multiple email addresses configured

Alternative Method: Using Identities

For future convenience, you can set up all your email addresses under Settings → Identities. This makes them available for automatic population in filters and other features.

Settings → Identities showing configured email addresses

Important Notes

Activating and Deactivating

Your out of office message will remain active until you manually disable it
To disable: Return to Settings → Filters, edit your filter, and turn off the "Filter enabled" toggle
To modify: Edit the existing filter rather than creating a new one

Troubleshooting

If the auto-reply isn't working, check that:

The filter is enabled (toggle is blue/on)
Your email address is correctly listed in "My e-mail addresses"
You've clicked "Save" to apply changes
If you have multiple email addresses, make sure all relevant addresses are included in the filter